- IELTS 雅思官方考试中心：0800-558-768
- 北部考生服务处：(02) 2773-8111
- 中部考生服务处：(04) 2326-1722
- 南部考生服务处：(07) 311-2280
A letter from IDP IELTS
Your IELTS test is coming up soon. I am writing to share information on health precautions we have introduced to help protect your health and reduce Novel Coronavirus (2019-nCoV) spread.
Please note, if you have travelled from Hubei province China in the last 14 days, or have a cough, fever or have difficulty breathing, please do not attend your test. In this case, you will be able to transfer your test day, or cancel your test and receive a full refund.
On test day, we appreciate your cooperation in following basic hygiene practices such as using a hand-sanitiser.
Also, you are welcome to bring with you a face mask that covers your mouth and nose, and wear this during your test. If you use a mask, you will be requested to remove it temporarily for photo identification and other purposes. You may find that staff and examiners are wearing face masks on test day.
Adjustments to IELTS
An update on adjustments to IELTS testing in light of coronavirus can be seen here: https://www.ielts.org/news/2020/changes-to-ielts-test-arrangements-in-some-locations-due-to-novel-coronavirus. Please take care of your health and follow the advice of local health authorities at all times.
Looking after your health
Our top priority is your health and safety. More information on protecting yourself from Novel Coronavirus (2019-nCoV) is available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Contacting our team
If you would like to contact our team or arrange a refund or transfer, please contact us at TW001.firstname.lastname@example.org.
Thank you for your help and understanding.