2020/01/31 Announcement: Novel Coronavirus Precautionary Measures
To better protect your health and prevent the spread of the new Novel Coronavirus, IDP IELTS will be enforcing the following precautionary measures. Effective immediately, all IELTS test candidates must wear face masks when entering our Taipei, Taichung, and Kaohsiung offices or any of our IELTS test venues in Taiwan. Please come prepared with your own face masks and thank you for your cooperation. If you have a fever, cough, or any other symptoms, regardless if taken any medication, we advise you to stay home and do not attend your test. If you are stranded due the New Coronavirus, or being confirmed cases or undertaking a quarantine, please contact IDP IELTS Test Centre for the follow-ups.
- IDP IELTS Test Centre：0800-558-768
- IDP Taipei Office：(02) 2773-8111
- IDP Taichung Office：(04) 2326-1722
- IDP Kaohsiung Office：(07) 311-2280
- E-mail Address：TW001.email@example.com
- Offical LINE：
Your health and well-being is our top priority. We regularity clean and disinfect our office space and test venues. In addition, we closely monitor the health status of all personnel, including our test invigilators and staff members. You can rest assured that you’re in a safe environment when attending your IELTS tests.
A letter from IDP IELTS
Your IELTS test is coming up soon. I am writing to share information on health precautions we have introduced to help protect your health and reduce Novel Coronavirus (2019-nCoV) spread.
Please note, if you have travelled from Hubei province China in the last 14 days, or have a cough, fever or have difficulty breathing, please do not attend your test. In this case, you will be able to transfer your test day, or cancel your test and receive a full refund.
On test day, we appreciate your cooperation in following basic hygiene practices such as using a hand-sanitiser.
Also, you are welcome to bring with you a face mask that covers your mouth and nose, and wear this during your test. If you use a mask, you will be requested to remove it temporarily for photo identification and other purposes. You may find that staff and examiners are wearing face masks on test day.
Adjustments to IELTS
An update on adjustments to IELTS testing in light of coronavirus can be seen here: https://www.ielts.org/news/2020/changes-to-ielts-test-arrangements-in-some-locations-due-to-novel-coronavirus. Please take care of your health and follow the advice of local health authorities at all times.
Looking after your health
Our top priority is your health and safety. More information on protecting yourself from Novel Coronavirus (2019-nCoV) is available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Contacting our team
If you would like to contact our team or arrange a refund or transfer, please contact us at TW001.firstname.lastname@example.org.
Thank you for your help and understanding.